What Our Customers Say About Their Stay

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Here at The Richmond, we pride ourselves on the high quality of everything we do, and we want our customers to have the best possible experience with us at our Liverpool apart hotel.

We encourage all of our guests to leave honest, constructive reviews about their stay with us, and we strive to make any necessary changes based on customer feedback. Check out what our customers have to say below!

Spent a Saturday night here as a group of 3 to go out on the town. The location is perfect so close to Matthew Street and Liverpool One. The room was massive and very luxurious. The bed was really comfy and it was a nice touch they leave a bottle of water per guest and milk to make a brew also hot chocolate. The room is very spacious and for the money you pay, it will excel your expectations applehead87 from UK

Our location is often what appeals to our guests – with the city’s finest nightlife, dining and cultural attractions on our doorstep, we couldn’t be better placed! We think the little things are important, which is why we include homely touches in our rooms. Thank you applehead87! 

Stayed here for the Bank Holiday weekend on Beatles week. Very busy weekend for the hotel & Liverpool but we were checked in & out promptly & efficiently by friendly staff, who also looked after our case on the mornings of arrival & departure. We loved the apartment we had, it had everything we needed for the long weekend, you could live there! Lovely little terrace with the room. Beautifully presented, large room, huge comfy bed, we didn’t want to leave. Would highly recommend as a base to explore this amazing city.” – Polly from Stafford, UK

As well as our double, twin and executive rooms, we provide suites, like the one Polly stayed in, for added luxury. Fully-fitted kitchens and exclusive balcony terraces mean that you can feel even more at home and with even more space. 

While our reviews speak for themselves, there’s nothing like experiencing something for yourself! So, whether you’re attending a wedding, baby shower, stag do or you are simply visiting Liverpool for the first time, book in with us and see what all the fuss is about!